Your call floor,
in a browser tab.
Agents sign in and take calls. Supervisors watch the floor as it runs. Nobody installs a handset, a plugin or a VPN, and nobody loses a call because they changed page.
No card to start. Your workspace is reviewed before any money moves.
Need a number just for yourself? Get the phone app.
Five agents, one floor
Sample floor, drawn for illustration
Product
Calls, numbers, a live wallboard and reports, in one tab
Sample data: the names, numbers and figures are made up.
- A phone that is just a browser tabNo handsets, no installs. The call follows the agent from page to page.
- Numbers live in minutesSearch, add to the cart, and route them, all on one screen.
- See the floor while it runsWho is free, who is talking, and for how long, as it happens.
- Reports that answer the Monday questionAnswer rate, talk time and handle time. Export to CSV.
- Hand a call over without dropping itSend the caller to any number without dropping them.
- Close every call with a reasonA disposition and a note before the next call comes in.
one click, and it's ringingwhere each lead stands NewLeads, ready to callUpload your contact lists from any spreadsheet or phone export, hand them out to your agents, and let them work through the list with one click per call.See how leads work→
In action
See a call, start to finish
Ringing, answered, keypad tones, on hold, back, hung up, wrapped up: the real portal, recorded as it runs on sample data. The names and numbers in it are made up.
Setup
From sign-up to the first ring
You
Sign up with your work email
You + Our team
Name your organization, and we review it
Admin
Add credit to one shared balance
Admin
Buy numbers, and choose who each one rings
Admin
Invite your team with a role
Everyone
Take calls in the browser
On your phone
A second number for yourself, too.
Second Phone Number is our app for iPhone and Android. It puts a second phone number on the phone you already carry, for calls and texts, separate from your own.
- 0
- Handsets, installers or plugins to deploy
- 30 s
- For an agent to answer before a call is logged as missed
- 2
- Countries to buy numbers in: the United States and Canada
- 3
- Roles, from agent to supervisor to admin
Questions
Questions we get asked first
No. The softphone runs in Chrome, Edge, Safari or Firefox over WebRTC. Agents need a headset and a network that lets audio out.
Put your first number on the floor.
Create your organization, get approved, and give your team a phone that lives in the tab they already have open.